Target audiences
- Crisis communication managers
- PR professionals specialized in crisis communication
- Communication directors handling crises
- Spokespersons for organizations during crises
- Professionals involved in crisis communication planning and execution
This training is designed to teach participants how to develop and implement a crisis communications plan to effectively manage a crisis situation. Participants will learn about crisis communication strategies, crisis messaging, crisis response protocols, and reputation management. They will also learn how to create a crisis communications team, manage media relations during a crisis, and handle social media.
Objectives:
- Understand the importance of crisis communication planning
- Develop skills to effectively manage a crisis situation
- Develop a crisis communications plan and team
- Understand the role of media relations in crisis communication
- Develop a strategic approach to crisis communications management.
By the end of this training program, participants will have the knowledge and skills to develop and implement a crisis communications plan, manage a crisis situation effectively, understand the role of media relations and social media in crisis communication, and develop a strategic approach to crisis communications management.
Day 1: Introduction to Crisis Communications Management
- Introduction to crisis communications management
- Overview of crisis communication strategies
- Understanding the importance of crisis communications planning
Day 2: Developing a Crisis Communications Plan
- Identifying potential crises and their impact
- Developing a crisis messaging strategy
- Creating a crisis communications plan and team
Day 3: Crisis Response Protocols
- Understanding crisis response protocols
- Developing crisis communication protocols
- Conducting crisis communication drills
Day 4: Reputation Management
- Understanding the importance of reputation management
- Developing a reputation management strategy
- Communicating with stakeholders during a crisis
Day 5: Media Relations and Social Media
- Understanding the role of media relations in crisis communication
- Handling media inquiries during a crisis
- Managing social media during a crisis
All our courses are provided in business centers located close to the city center.
After your course registration is complete, you will receive the invoice and comprehensive course details, which encompass information about the venue, instructor, classroom location and various logistical aspects.
For more details please contact us here